Case Study – From Socially Anxious to Deliciously Confident

Case Study – From Socially Anxious to Deliciously Confident Anna* moved to London from The Ukraine eighteen months ago when she married an English gentleman. At first she was very excited to be living in a city that she had always dreamt about, but, as time passed the novelty had faded and the cultural differences became more and more apparent. Her lack of confidence reached a crescendo one evening at a drinks party when she was trying her best to …

Case Study – Dining Skills fit for a State Banquet

Case Study – Dining Skills fit for a State Banquet I was recently contacted by a charming young lady from Qatar requesting that I ‘polish her dining skills before it was too late’. I was intrigued… My client had arrived in the UK in 2016 to study for a few months and, as often happens, is still living here. London often has that effect on people! Deema* had fallen in love with the city and our culture, but she was …

Case Study – Is it time for some tough love with my students?

Case Study – Is it Time for some Tough Love with my Students? A few years ago I had the interesting job of delivering a Three-Day Young Adult’s Business Etiquette Course to three Chinese teenagers. They had relocated to the UK two months earlier to study for A-level qualifications, with the long-term goal of being accepted into an Oxbridge university. These young gentlemen were incredibly bright, academically speaking. What we would call ‘straight-A students’ in the UK. Their parents had …

Case Study – How do introvert traits affect social Success?

Case Study – How do Introvert Traits affect Social Success? I predominantly coach international people who live in London, or are visiting the city for a period of time, so the subject of British small talk is a very important one if they are to immerse themselves in the culture and develop new friendships. I do, however, coach British individuals on occasion, and it may be reassuring for my international readers to learn that not every British person understands small …

Case Study – From a Shrinking Violet…to the Hostess with the Mostest

Case Study – From a Shrinking Violet…to the Hostess with the Mostest Last summer I received a telephone call from a very nice lady who was interested in attending my Signature Programme, the Ladies’ Three-Day Etiquette and Empowerment Course. Sahana stated that she had an important occasion coming up and she really wanted to host a party, but she felt that she didn’t have the confidence to be a good hostess, or even enjoy the event. She had moved from …

The etiquette of dealing with a ‘Tornado’ personality type

The Etiquette of Dealing with a ‘Tornado’ Personality Type The job title of Etiquette Coach is often slightly uncomfortable for me. Many people imagine that I simply tell people what fork to use and how to layer a scone, and I do teach that of course but, more importantly, my coaching focuses on helping my clients establish who they want to be in this world, and how to enhance their natural attributes to achieve this. The most common areas of …

Why authentic elegance can only be achieved by cleaning the inside of the cup first

Why Authentic Elegance can only be Achieved by Cleaning the Inside of the Cup First Ladies wishing to be transformed into someone similar to Grace Kelly or Audrey Hepburn sometimes contact me asking if I can achieve this within a two-hour masterclass.  Often, they are seduced by the appearance of a celebrity or icon, and what the media has portrayed them to be, which is understandable. However, it is really important for my clients to understand that whilst clothing, make-up …

Why it’s not okay to ask someone about their occupation in a social setting

Why it’s not okay to ask someone about their Occupation in a Social Setting How do you open up a conversation when meeting someone for the first time? Do you find it easy or do you struggle with what to say? Do you ever find yourself clamming up, or perhaps you operate on the other end of the spectrum, with endless waffling and not quite knowing where you are going with the chitchat? The subject of small talk can trigger many …

When did it become cool to have a longing for constant validation from others?

When did it become Cool to have a Constant Longing for Validation from Others? I know that I am not alone when it comes to my concern about the amount of time that children and teenagers are spending using their mobile phones. The reality of this was brought home to me last year, whilst delivering a children’s etiquette class to a group of international children aged between eight and twelve.  The particular subject being taught was the importance of being …

What to expect at a day at The Races

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7 Steps to Dealing with Family Feuds at Your Wedding

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What to expect at the Glyndebourne Festival

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Should the man pay on a first date?

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What messages are you sending through your body language?

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How to correctly introduce yourself

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How to Network with Ease and Intention

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Seal Your Promotion or Blot Your Copybook: The Annual Office Party Do’s and Don’ts

Christmas Party

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Business Etiquette has never been so important for Young Adults

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How children can benefit from etiquette classes from as early as 5 years old

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