Sort By Date
"Is it okay to take an urgent phonecall when I am in the company of friends or in a business meeting?"
Ask Emma! Are people joking or being nasty? I can't tell the difference!
Racism; how to respond politely but firmly to a loved one's opinions
Financial Stewardship & Elegance; How does the former influence the latter?
Service charges, gratuity and tips. They aren't what you think...
5 Ways to be Pompous in under a Minute
Please stop asking, "Do you have children?"
"How do you make it look so easy?" Because it is when you know how!
Lunch, Dinner, Supper or Tea? The confusion of mealtime terminology in the UK
Case Study - From Socially Anxious to Deliciously Confident
Case Study - Dining Skills fit for a State Banquet
Case Study - Is it time for some tough love with my students?
Case Study - How do introvert traits affect social Success?
Case Study - From a Shrinking Violet…to the Hostess with the Mostest
The etiquette of dealing with a 'Tornado' personality type
Why authentic elegance can only be achieved by cleaning the inside of the cup first
Why it’s not okay to ask someone about their occupation in a social setting
What to expect at a day at The Races
7 Steps to Dealing with Family Feuds at Your Wedding
What to expect at the Glyndebourne Festival
Should the man pay on a first date?
Top tips on how to behave as a new member of the Royal Family
What messages are you sending through your body language?
How to correctly introduce yourself
How to Network with Ease and Intention
Seal Your Promotion or Blot Your Copybook: The Annual Office Party Do’s and Don’ts